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Privacy Policy

Last updated: 01 December 2025

1. INTRODUCTION
Welcome to Ros Koch Art (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal information in accordance with global data protection laws, including:
  • GDPR – General Data Protection Regulation (European Union & UK)
  • POPIA – Protection of Personal Information Act (South Africa)
  • CCPA/CPRA – California Consumer Privacy Act (California, USA)
  • PECR (– Privacy and Electronic Communications Regulations (UK)
  • Other applicable international privacy frameworks

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights you have regarding your data. By using this website, you consent to the practices described in this policy.

2. INFORMATION WE COLLECT

We only collect information necessary to operate the website, communicate with you, and improve your experience.

2.1 INFORMATION YOU PROVIDE VOLUNTARILY

When you:

  • Submit a Contact Form
  • Subscribe to the Newsletter
  • Send a WhatsApp message
  • Email us directly
  • Respond to an exhibition or media enquiry


We may collect:

  • Name and surname
  • Email address
  • Phone number
  • Country of residence (if provided)
  • Any message or information you choose to send

2.2 AUTOMATICALLY COLLECTED INFORMATION

We may automatically receive:

  • IP address
  • Browser type and version
  • Device type
  • Pages viewed and session duration
  • Referring URLs
  • Approximate location (non-identifying)
  • Analytics data (e.g., Google Analytics, if active)


This information is anonymous and used for site optimisation only.

2.3 INFORMATION FROM THIRD PARTIES

If you choose to interact through external platforms (e.g., Mailchimp for newsletter signup, WhatsApp, Instagram links), those platforms may share limited data with us according to their own privacy policies.

We never purchase, rent, or source data from third parties.

3. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Respond to contact requests
  • Send newsletters or updates (only if you opt-in)
  • Share exhibition or project announcements
  • Improve website performance and user experience
  • Maintain internal records
  • Provide support through email or WhatsApp
  • Comply with legal obligations


We do not:

  • Sell your data
  • Share your data with advertisers
  • Use your data for automated decision-making
  • Profile you for marketing without your consent

4. LEGAL BASES FOR PROCESSING  (GDPR)

Where GDPR applies, we process your information on the following legal bases:

  • Consent – for newsletter signup, contact forms
  • Legitimate Interest – for website analytics and responding to enquiries
  • Legal Obligation – where required by law
  • Contractual Necessity – if you enquire about a commission or collaboration

5. COOKIES & TRACKING TECHNOLOGIES

We may use essential and analytical cookies to:
  • Improve site performance
  • Remember basic preferences
  • Measure traffic and usage patterns

You can accept, decline, or manage cookies through your browser settings.

6. THIRD-PARTY SERVICES

We may use trusted providers for hosting, analytics, email, or communication, such as:
  • Website hosting (e.g., local or international provider)
  • Email marketing platforms (e.g., Mailchimp)
  • WhatsApp Business links
  • Analytics tools (e.g., Google Analytics)

These services may process data in other countries but follow international privacy standards.

We do not share your personal data unless necessary to provide the service or required by law.

7. DATA SECURITY

We use appropriate technical and organisational measures to protect your information, including:
  • SSL encryption
  • Secure hosting servers
  • Limited access to administrative systems
  • Regular software updates
  • Strong password protection

However, no system is 100% secure. We do our best to safeguard your data, but we cannot guarantee absolute security.

8. INTERNATIONAL DATA TRANSFERS

Because this website may be accessed globally, your information may be stored or processed in countries outside your own.

We ensure protection through:

  • Standard Contractual Clauses (GDPR)
  • POPIA-compliant safeguards
  • Reputable and compliant service providers

9. YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion (“right to be forgotten”)
  • Withdraw consent at any time
  • Object to processing
  • Request a copy of your data
  • Opt-out of marketing communications
  • Limit or restrict processing
  • Lodge a complaint with a supervisory authority

To exercise any of these rights, email: info@roskoch.co.za

10. DATA RETENTION

We only keep your personal information for as long as necessary to:

  • Respond to enquiries
  • Maintain communication history
  • Fulfil legal or administrative obligations


You may request deletion at any time.

12. CHILDREN’S PRIVACY

This website is not intended for children under the age of 13 and we do not knowingly collect information from minors.

If you believe a child has submitted data, please contact us so we can remove it.

13. UPDATES TO THIS POLICY

We may update this Privacy Policy to reflect legal changes or improvements to the website.

The updated version will always be available on this page with a revised “Last Updated” date.

14. CONTACT US

If you have questions about this Privacy Policy or want to exercise your rights, please contact us at:

email: info@roskoch.co.za